Effective Date: March 31, 2025
Last Updated: March 31, 2025
This Privacy Policy describes how Chronicles of Zar ("we," "our," or "us") processes personal information about you. This Privacy Policy applies to information collected both online and offline, including when you access our website, contact our customer service team, engage with us on social media, or otherwise interact with us.
Please read this Privacy Policy carefully to understand our policies and practices. By using our website or providing your personal information to us, you consent to the use of your information in accordance with this Privacy Policy.
We collect only the essential information needed to provide you with our services:
Your information is used exclusively for:
All payments are processed securely through Stripe. We never store or process your payment information directly. Stripe handles all payment data in accordance with their security standards and applicable regulations.
Currently, we exclusively ship to addresses within the United Arab Emirates. By placing an order, you confirm that your shipping address is within the UAE.
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
For any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@chroniclesofzar.com
DET License No. 1440111
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
Effective Date: March 31, 2025
Last Updated: March 31, 2025
By accessing and using the Chronicles of Zar website, you agree to be bound by these Terms of Use. Please read these terms carefully before using our website.
All content on this website, including but not limited to text, graphics, logos, images, designs, and product descriptions, is the exclusive property of Chronicles of Zar and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.
We strive to accurately describe our products. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
All prices are subject to change without notice. We reserve the right to modify or discontinue any product without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuance. We do not guarantee that any product will be available at any particular time or location.
We currently only ship to addresses within the United Arab Emirates. Delivery times are estimates and not guaranteed. We are not responsible for any delays in delivery due to circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
Returns and exchanges are subject to our return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. We reserve the right to refuse any return or exchange that does not meet these conditions.
You agree not to:
Chronicles of Zar shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website. Our liability shall be limited to the amount paid for the product in question.
We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Use on this page and updating the "Last Updated" date at the top of this policy.
For any questions about these Terms of Use, please contact us at:
Email: info@chroniclesofzar.com
DET License No. 1440111
We currently only ship to addresses within the United Arab Emirates. All deliveries are free of charge. Processing and shipping typically takes 5-7 business days from the date of order confirmation. Delivery times are estimates and not guaranteed. We are not responsible for any delays in delivery due to circumstances beyond our control.
We offer returns and refunds under the following conditions:
We reserve the right to refuse any return or refund that does not meet these conditions. Once approved, refunds will be processed to the original payment method and may take 7-14 business days to reflect in your account.
For exchange requests, please contact us at info@chroniclesofzar.com. Exchanges are subject to the same conditions as returns. We will process exchanges once the returned item has been inspected and approved.
For any questions about our services, please contact us at:
Email: info@chroniclesofzar.com
DET License No. 1440111